For Members

Thank you for choosing New Hanover Health Advantage, serving New Hanover, Pender, and Brunswick counties. We provide comprehensive medical & pharmacy plans with enhanced supplemental benefits. We look forward to providing you with high quality, comprehensive coverage for your health needs.

Your Online Member Portal

If you haven’t already, we encourage all New Hanover Health Advantage members to activate your free member portal account. This portal is provided by our partner, FirstMedicare Direct, and provides secure, interactive, online access to a variety of resources you may need throughout the year:

  • View your Summary of Medical Benefits
  • Find a network healthcare provider
  • View your healthcare claims and deductible/out of pocket balances
  • Learn about other benefits of your plan
  • Print or view your ID Card

Your Network

Our plans allow members to use any doctors and facilities accepting Medicare. However, choosing in-network providers reduces out of pocket costs and ensures maximum benefit coverage.

The doctors and facilities in our network have agreed to provide exceptional services, so staying in network makes sense.

Click below to find the in-network services you need:

Explore Your Pharmacy Benefits

We are proud to provide extensive Pharmacy benefits to all New Hanover Health Advantage members. Learn more about each of these benefits: